FAQ | Mysite

A product I love is currently Out of Stock. Can I be notified when it's available?

Yes! Sign up for our Newsletter for updates on Back In Stock items and New Drops.

How do I know my size?

Please refer to our Size Guide for a general guideline of which size will work best for you (measurements reflect women's clothing).

Can I use a discount code on my purchase?

Follow us on Instgram @shopneutralnotes and sign up for our Newsletter to be notified of any promotion and special discounts! Proper codes can be used at checkout when applicable.

Can I cancel or modify my order?

Unfortunately, we are unable to change any information or cancel orders after they are submitted. We apologize for any inconvenience.

I have a question that needs an immediate response. Is this possible?

If you have any questions that cannot be answered directly on our website, please contact us at info@shopneutralnotes.com. We will do our best to answer in a timely manner in order to help with your inquiry (available Monday-Friday).